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Privacy Policy

Effective Date: 20th November, 2024

EXCELR8 ("we," "our," "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your information. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect:
We may collect the following types of information when you interact with us:

  • Personal Information: Such as your name, email address, phone number, and any other information you provide coluntarily when contacting our support team or signing up for our services.
  • Support-Related Information: Details about your inquiries, technical issues, and any information you provide to resolve these matters.
  • 2. How We Use Your Information:
    We use the information we collect to:

  • Provide and improve services.
  • Respond to your support inquiries and resolve technical issues.
  • Communicate with you about updates, changes, or important notices related to our services.
  • 3. How We Store Your Information
    Your information is securely stored in our database. We use industry-standard measures to protect your data against unauthorized access, alteration, or destruction.

    4. Data Retention:
    We retain your information for as long as necessary to provide support, comply with legal obligations, or resolve disputes. Once the information is no longer needed, we securely delete or anonymize it.

    5. Sharing Your Information:
    We do not sell, rent, or share your personal information with third parties, except as necessary to:
    Protect against fraudulent or illegal activities.

  • Comply with legal obligations or enforce our policies.
  • Protect against fraudulent or illegal activities.
  • 6. Your Rights:
    You have the right to:

  • Access the personal information we have about you.
  • Request corrections or updates to yoru information.
  • Request deletion of your information, subject to legal or operational requirements.
  • To exercise these rights, please contact us at  info@exlr8.ai

    7. Updates to This Privacy Policy:
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this policy periodically.

    8. Contact Us:
    If you have any questions about this Privacy Policy or our practices, please contact us at:

    EXCELR8
    P.O. Box 2421
    Rancho Santa Fe,
    CA 92067

    support@exlr8.ai